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L-3 Link Opens China Customer Support Center

L-3 Link Simulation & Training (L-3 Link) announced today that its Crawley, U.K.-based operation has opened a customer support center in China that will provide existing and new customers with quick access to simulator spare parts and logistics services. Support center personnel, who will be based in Beijing, China, will make regular visits to customer locations to ensure that L-3 Link’s RealitySeven™, C2000X and C2000 simulator platforms are effectively meeting pilot training requirements at airlines and training centers throughout the country.

L-3 Link’s RealitySeven™, C2000X and C2000 Simulator Platforms

“When L-3 acquired our civil fixed-wing training and simulation business in August 2012, we immediately identified China as a key growth market for the company,” said Lenny Genna, president of L-3 Link. “Since then, we have made a significant investment in spare parts, logistics support and additional staff in China that will enable us to provide the level of simulator reliability and reduced life-cycle costs expected by our numerous in-country customers.”

In support of L-3 Link’s Chinese customers – which include Boeing Shanghai Aviation Flight Training Co., Ltd., Hainan Airlines, Hua-Ou Aviation Training Center, Kunming Aviation Safety Training Co., Shanghai Eastern Flight Training Co., Shenzhen Airlines, Sichuan Airlines and Spring Airlines – customer support center personnel will make a number of free visits each year to provide technical support and consultations regarding cost-effective methods to upgrade fielded training devices. By operating a spares depot in China, L-3 Link will be able to quickly deliver simulator parts required to ensure that devices maintain a high degree of pilot training availability.

Due in part to its commitment to establish a customer support center for China, L-3 Link received an award from Sichuan Airlines in February 2013 to build a RealitySeven A320 Full Flight Simulator (FFS) to Airbus standard 1.8. The A320 FFS will be delivered in November 2013. This will be the third A320 FFS that L-3 Link will have delivered to Sichuan Airlines.

L-3 Link Simulation & Training is a world leader in providing total training solutions for operators and maintainers across a wide range of military and civil aircraft platforms. L-3 Link’s innovative solutions provide a full spectrum of state-of-the-art training technologies, including high-fidelity immersive simulations, as well as distributed academic and interactive courseware. The company has delivered military and civil training systems to customer locations throughout North America, Europe, Asia and the Pacific Rim. L-3 Link is headquartered in Arlington, Texas, with key bases of operation in Binghamton, N.Y.; Orlando, Fla.; Oklahoma City, Okla.; Broken Arrow, Okla.; Phoenix, Ariz.; and Crawley, U.K. For more information, please visit the company’s website at www.link.com.

Headquartered in New York City, L-3 employs approximately 51,000 people worldwide and is a prime contractor in C3ISR (Command, Control, Communications, Intelligence, Surveillance and Reconnaissance) systems, aircraft modernization and maintenance, and national security solutions. L-3 is also a leading provider of a broad range of electronic systems used on military and commercial platforms. The company reported 2012 sales of $13.1 billion. To learn more about L-3, please visit the company’s website at www.L-3com.com.

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